FAQ'S

Tape extensions are a semi-permanent hair extension method where wefts are attached to the natural hair using medical-grade adhesive tape. They provide a seamless, lightweight, and natural-looking result when installed correctly.

Yes. All of our tape extensions are made from 100% ethically sourced human hair, allowing them to be styled, toned, and blended naturally when handled by a professional stylist.

Yes, when properly cared for and professionally removed, our tape extensions can be reused multiple times. Reuse depends on maintenance, handling, and proper re-taping using professional-grade replacement tapes.

With professional installation and proper aftercare: tape extensions typically last 6–8 weeks per installation; the hair itself can last several reinstallations when maintained correctly. Longevity varies based on lifestyle, hair care routine, and professional handling.

When installed, removed, and maintained correctly by a licensed professional, tape extensions are considered one of the gentlest extension methods. Damage usually occurs only when installed incorrectly, removed improperly, or exposed to excessive heat, oils, or tension at the tape area.

Yes. We recommend waiting 48 hours after installation before washing, using sulfate-free and extension-safe products, and avoiding conditioner, masks, or oils directly on the tape bonds. Always dry the tape area thoroughly after washing.

Yes. Avoid applying direct heat to the tape bonds, use a heat protectant, and note that excessive heat can reduce the lifespan of the adhesive.

Only by a professional stylist. Lightening, bleaching, or aggressive chemical processing is not recommended and may compromise the integrity of the hair. Any chemical alteration is done at the stylist's discretion and voids any claims.

Yes, ideal for fine to medium hair types due to their flat, lightweight design. A professional consultation is always recommended to determine correct placement and quantity.

Usually caused by oils or conditioners near the tape, heat applied too close to the bond, or improper installation/removal. Proper aftercare and professional handling are essential.

Yes. Installation, removal, and any chemical services should be performed by a licensed professional stylist. Improper handling may affect the integrity of the hair.

Color representation may vary due to lighting and screen settings. We recommend purchasing a color ring before ordering. Color differences do not qualify for returns, refunds, or store credit.

Every order is inspected before shipment. Because human hair is a natural material, minor variations in color tone, texture, or movement may occur and are not considered defects.

No. All products are sold "as is" and "as available," with no warranties, express or implied. Any modification to the hair (installation, coloring, cutting, toning) voids any potential claim.

No. Due to the hygienic nature of our products (100% human hair, a personal and hygienic raw material), all sales are final.

In limited cases, store credit only (voucher), if: the package is completely unopened, unused, and factory sealed; the request is submitted within 48 hours of delivery; the return is approved by our team before sending; return shipping is the customer's responsibility. Cash refunds are not available under any circumstances.

Opened, used, or tampered packages; custom or made-to-order products; hair that has been installed, styled, colored, lightened, toned, cut, or altered; sale or promotional items; shipping costs.

Contact us within 48 hours of delivery with clear photos of the unopened product, the outer shipping box, and the shipping label. Claims submitted after 48 hours cannot be accepted.

All policies are governed by and interpreted in accordance with the laws of the State of Florida, United States.